Sixfold provides real-time transport visibility and predicts arrival times to you and your Shippers. To achieve that, Sixfold connects and analyses data from both of you.
The Services laid out in this Carrier Service Agreement are free of charge, unless agreed otherwise in a separate agreement. Beyond our control, third party platforms might charge Customer for using data created with these Services on their platform with a separate agreement between the third party and Customer.
Customer acknowledges that the Services laid down in this Agreement might not yet be fully available at the time of contract conclusion. Reason being that the services are continuously developed and improved in order to constantly increase Customer’s supply chain efficiency. Sixfold will inform Customer of the availability of services.
For you, Sixfold is free to use. We update the service continuously, some of the features mentioned here are not yet available.
Customer can see the approximate location of all trucks and trailers for which Customer has granted Sixfold access via Data Sources (telematics platform, TMS integration or the mobile app), as well as the allocated orders together with loading and unloading stations. Trucks and trailers are identified by their license plate numbers and only the latest approximate position of the respective vehicle that is known to Sixfold will be displayed.
You can see all your connected vehicles’ last locations in Sixfold.
In order to provide visibility of transport status to other Participants of the Supply Chain, a Carrier needs to allocate a truck or trailer to a transport. During any given transport, the approximate location of the allocated truck or trailer as well as transport-related status information is made visible for the Customer, the Shipper and — if applicable and permitted by the Shipper — also to the Supplier and Goods Recipient.
For Sixfold to work, you need to assign vehicles to shipments. Only those vehicles that you assign are visible to your customers — and only during the time of transport.
Customers and Shippers are alerted about visibility events. The same applies for Goods Recipients, if applicable and permitted by the Shipper. If the allocated truck cannot be on time for an (un-)loading appointment, the aforementioned parties will be informed about the expected delay based on their preferences, which allows them to react proactively. Similar alerts are shown to the Customer and Shipper if the environmental conditions (e.g. temperature) in the trailer have been out of allowed bounds or the truck position cannot be retrieved by Sixfold’s tracking.
You and your customers are alerted when your truck might get delayed or when we detect any other problem — so you can react and make decisions in advance.
In order to provide Customer and Shipper with an objective perspective on performance and quality of service, both parties have access to reporting functionality, that provides an aggregate picture of various performance metrics.
We provide you and your customers analysis & reporting. Every carrier's performance is objectively rated by Sixfold and this rating may be made public.
In order for Sixfold to be able to provide these services and assure the quality and confidence of its predictions, continuous analysis of collected data has to be commenced also during the times when no transport is assigned to the truck. By continuous analysis better geofencing of loading and unloading stations and intermediary stops will be achieved. By aggregating data across all the datasets, continuous improvements to Sixfold advanced trucking-specific geoinfo dataset and routing maps are made. When rendering prediction analysis Sixfold is responsible for the correct calculation logic behind, not for correctness of the data received from the Data Sources.
In order to provide accurate ETAs and improve overall quality of service, Sixfold tracks and analyses vehicles also when no transport is ongoing.
The map material and routing information used for displaying location and routing of a truck is taken from a Third Party provider. Customer is authorized to use the material only in terms of this Carrier Service Agreement. Any further use of the map material such as the translation, processing, changing or arranging of the data as well as the use of the data and any results received from the application for the purposes of setting up its own product such as, for example, geographical maps of Customer is not permitted. In case of any infringement of copyright or in case of any unauthorized extension of the use permitted, Customer is obliged to hold Sixfold harmless towards any claims of the Third Party provider.
Third Party material used for Sixfold services can only be used in terms of this agreement.
Sixfold provides directly and through its Partners capacity matching and carrier finder functionality to Participants of the Supply Chain, bringing them more business opportunities.
No Participant will see individual vehicle locations through this functionality. Instead, characteristics like probability of available capacity in a region or frequency of servicing a region by a carrier are provided in aggregated form to the Participants.
Sixfold may match interested shippers with you based on their shipping orders and the location history of your fleet if you opt in to such knowledge sharing.
Sixfold may use the data from the Data Sources in an anonymized, aggregated form and share it with its partners for the purpose of improving and further developing its services including but not limited to features like improved ETAs, border crossing delays and dwell times. Any partners that Sixfold transfers data to, will have entered into agreements with Sixfold that are no less protective than these Terms of Service.
Sixfold may use anonymized and aggregated customer data to improve and further develop its services.
Customer grants Sixfold access to its Data Sources (telematics platform, mobile app or a TMS system) for the duration of this Carrier Service Agreement by providing the required Access Data for the purpose of the Services as described in Section II above. Hereby Customer ensures and warrants that all legal preconditions are complied with and that Customer is legally entitled to provide Sixfold with the Access Data and access to the data contained in the Data Sources in accordance with Section VI (Data Protection) below.
Sixfold may forward Customer data to Customer accounts on Third Party platforms. For this purpose Customer is required to store Access Data for such Third Party platforms on their Sixfold account.
By sharing data with Sixfold for the purpose of providing the services, you ensure lawfulness according to section VI.
Sixfold agrees to keep the Access Data provided by Customer confidential. Sixfold agrees not to use this Access Data in a way that could harm, interrupt, damage or improperly access other computer programs, systems and information.
Sixfold keeps your data confidential.
Sixfold may not use the access to the Data Sources for illegal agreements among competitors, circumvention of any embargos or any other illegal activity. This applies also to attempting and to supporting such usage.
Sixfold may not use the access to the Data Sources for any purpose that is racist, discriminatory, obscene, indecent, hateful, malicious, pornographic, potentially damaging to minors, defamatory, libelous, fraudulent, treasonous, threatening, abusive, excessively violent, promotes the use of violence, or is otherwise harmful to others, unlawful or against official regulations or requirements. Customer will not use or save such data in the Data Source.
Sixfold doesn't use the access to your data sources for any illegal, unreasonable or irresponsible activities.
In order to provide the Services laid out in this Carrier Service Agreement, Customer agrees that Sixfold collects the following data (including personal data as defined the EU General Data Protection Regulation (“GDPR”)) – if available – for the following purposes from the Data Sources:
To provide its Services, Sixfold collects the listed data.
Sixfold grants to Customer for the duration of this Agreement a right to access the User Interface. Sixfold may introduce new releases, versions, updates and upgrades of the User Interface from time to time. In this case, the preceding sentence shall apply accordingly.
You will have access to the Sixfold User Interface as long as this agreement is valid. Do only use your access for internal and agreed purpose.
Customer will have access to the User Interface by way of its Access Data. Customer agrees to keep its Access Data confidential. Customer undertakes to change its password on a regular basis.
Act responsibly regarding your access data and the inputs on our User Interface.
Customer may neither use the data provided in the User Interface for monitoring any data subject’s behavior nor for any other controls of any data subject. The use cases of the data are described conclusively in Section II (Services).
You may use our User Interface and the data of our platform only for agreed purposes.
Sixfold reserves the right to temporarily or permanently block Customer’s access to the User Interface in case of infringement of paragraph 3, "Conduct on the User Interface" and to delete or block Customer’s data infringing the provisions of this Carrier Service Agreement. In case of a permanent blocking, the provisions under Section XIII (Term and Termination) apply.
We can block your access in case of any violations according to this agreement.
Any intellectual property developed in connection with this agreement belongs to Sixfold.
Sixfold processes data in accordance with applicable data protection laws.
If any personal data is processed, you need to provide information to involved individuals.
Within the scope of this Carrier Service Agreement, Sixfold collects, processes and uses location related telematics data (e.g. license plate and GPS location data of the truck or trailer — see more detail about collected data in section III. Telematics Platform) in order to predict estimated time of arrival and provide status notifications. Hereunto Sixfold collects, processes and uses the personal data of the truck driver in order to track transports. The provision of access to the Telematics Platform make the location data of trucks and/or trailers available for Sixfold. Sixfold relates that data with a specific transport and provides it to other Participants of the Supply Chain who can view this data via Sixfold’s or the Partner’s User Interface. Customer is responsible for informing Data Subjects and obtain their consent that their personal data such as license plate and location data of the truck may be shared via the Telematics Platform, that this data is collected for the purposes of the scope within Section I (Scope) and that this data will be made visible for the parties within the transportation chain, that is Carriers, Suppliers, Shippers, Sixfold or Partners for the purpose of processing and monitoring the performance of the transportation orders to which such data relates.
If any personal data is processed, you need to provide information to involved individuals.
Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, Sixfold implements appropriate technical and organisational measures to ensure a level of security appropriate to the risks that might occur in connection with the usage of its Service.
Sixfold takes appropriate actions to ensure data security.
Customer will ensure that the data entered by its Users are allowed to be processed. The Users of Customer may enter into the User Interface information concerning Data Subjects. Customer will take appropriate measures to provide any such Data Subject with the necessary information about the processing of their personal data in a concise, transparent, intelligible and easily accessible form, using clear and plain language and in accordance with Section 13 GDPR and other applicable data protection law. Such Data Subjects may include, in particular, contract partners of Customer without access to Sixfold’s Service or truck drivers. Customer is obliged to inform the Data Subjects about their rights according to applicable data protection law. Such rights may include, in particular, right of access, right to rectification, right to restriction of processing and right to object. Customer will ensure that the personal data entered by its Users are limited to the data permissible in accordance with the principle of data minimization.
Customer will ensure the compliance with all applicable data protection laws when using any personal data relating to, contained in or derived from the User Interface. This includes, in particular, the compliance with any legal requirements regarding any performance and/or behavior control of persons using the User Interface on behalf of Customer, including but not limited to any specific rules on the processing of employees' personal data in the employment context.
Customer will ensure that every Customer’s Establishment located outside of the European Economic Area and countries with adequate level of protection of personal data according to the decision of the European Commission concludes the EU Model Clauses with Sixfold or confirms its compliance with other appropriate safeguards permissible according to the applicable data protection law prior to obtaining an access to the platform.
If Customer becomes aware of any data security breach relating to the User Interface, Customer will promptly inform Sixfold about such breach in appropriate manner. If the applicable law requires the communication of any personal data breach to Data Subjects or supervisory authorities and the data of Customer are concerned, the Parties will jointly coordinate the communication.
If Customer uses its own servers for data export via Sixfold interfaces, Customer is responsible for the ensuring of server security. This includes all measures to ensure the integrity, confidentiality and availability of information and information systems which are usual for the services of the same kind. Examples for such measures are access management, patch management, system hardening and encryption of data transmission.
You will ensure correct data processing, data security and compliance with applicable data protection laws.
All data which is provided by Customer via the Data Sources is stored for future access and internal automated processing by Sixfold (e.g. improvement of Estimated Time or Arrival algorithms) only as long as the Customer or another participant of the supply chain (e.g. a Shipper) has justified interest in receiving said data in order to satisfy the purpose of this Agreement. Sixfold will retain said data in a form attributable to the Customer for no longer than 24 months since receiving it from the Data Sources. Customer will ensure that the data subject’s consent as set out above covers the data storage as set out in this Section. In the event of termination of this Carrier Service Agreement, Sixfold will retain said data for no longer than 6 months.
We will store your data to a maximum of 24 months since receiving it. If this agreement is dismissed we will retain the data to a maximum of 6 months.
With regard to any data protection violation by Sixfold due to Customer failing to comply with its obligations under this Section VI (Data Protection), Customer will indemnify Sixfold in accordance with Section XII (Indemnification) below.
If you fail to comply with your data protection obligations, you will have to compensate Sixfold.
Take appropriate actions to protect confidential information shared with you.
Sixfold warrants the usage of services as stated in this agreement.
Sixfold is not liable for any defects that are caused by improper use.
You can use our User Interface almost at any time.
Sixfold's liability is limited to the listed matters.
Both parties have to take suitable measures to ensure compliance with applicable laws and regulations.
You are liable in case of any claims for damages incurred by you or Third Parties in connection with your usage of our User Interface.
Each party can terminate this agreement at any time subject to a notice period.
Sixfold can use your name and logo for reference on its website, official social media channels and any other official marketing material.
(This Carrier Service Agreement shall be exclusively governed by and construed in accordance with the substantive laws of Germany to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG).
The place of performance for delivery and payment of the Services is the seat of Sixfold, Germany.
The place of jurisdiction for any legal disputes and proceedings arising out of or in connection with this Agreement, shall be at the seat of Sixfold. Sixfold retains the right to sue Customer in the general court of jurisdiction of Customer.
In case of any legal disputes, the place of jurisdiction will be at the seat of Sixfold.
For you, Sixfold is free to use. We update the service continuously, some of the features mentioned here are not yet available.
This is your entire and final agreement with Sixfold.